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Many Classic users will (after clearing the Cloud) set up Collections in Classic and sync these UP to the Cloud for iPad, iPhone, or Lr-Web, sharing, etc. There is a looonnng conversation here in this link (dated but contains some good advice from Victoria Bamption in her reply posts) You will, of course, have made backups on another drive, haven't you! Lightroom-web treats these files as a cache to be removed along with the Cloud files.īUT - the files that Sync down will be in different folders that will remain as referenced in Lr-Classic and will not be deleted. I do not recall how to delete 'everything' safelyīut I understand that when you delete files that you 'Imported' to Lightroom (Cloud), then the original files on your hard-drive, from which you imported, will also be deleted. This is where my experience with deleting from 'Cloud' gets fuzzy so do some more research, because there are possibly other means to the aim. It’s cloud based and, unlike all other versions of Lightroom, stores your photo files on Adobe’s servers. If you select an 'Album' you will have a three-dot icon with a menu to Delete Albums individually. The March 2023 release of Lightroom Classic (version 12.2.1) fixes a bug that causes sync failure for some users on a Windows machine. Lightroom is a completely new application introduced by Adobe in October 2017 and made available to Adobe Creative Cloud Photography Plan subscribers alongside the renamed Lightroom Classic. You can do this starting in Lr-Classic in Preferences / Lightroom Sync tab: Maybe my adventure will help someone else.When you are certain that Lr-Classic has finished a sync download of all your 'Cloud' photos, then you can Delete them from the Cloud. I sure hope it wasn't the firewall.Īnyhow, I sincerely appreciate all of your help.

I suspect it was either 1 or 5 that was the culprit (most likely 5).

Renamed ~/Library/Preferences/Adobe/Lightroom folder to Lightroom.old (this was after deleting just one Lightroom plist file from Preferences and testing showed it didn't fix it).

Turned off the macOS firewall (seriously?!).

Removed *.local, 169.245/16 from the Network Proxies preferences.

Disabled WiFi (I've got Ethernet connected too).

Turned of the malware protection option of Malwarebytes.

I've tracked everything he changed, so if it happens again, I can try each change separately. I do understand that he's trying to balance my support request with being efficient, so it's not a huge deal. I would prefer to try one thing at a time so I could know exactly what went wrong. He did multiple things before testing if it worked. We purchase and sell a wide range of classiccars but the emphasis lies on the following brands: MG, Triumph, Austin Healey, Jaguar, Porsche and the classic. We’re specialized in purchasing, selling and consignment of classic cars. The Adobe support rep was able to fix it, but it's not clear what the problem was. Due to the successful results, E & R Classic Cars has become one of the largest classic car dealers in Europe.